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#slack-help
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2017-06-27
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j0nii13:06:25

Hi @alexmiller are you an admin for this slack team? I have a 2fa situation I need to fix, and I'm not sure who to ping here

seancorfield15:06:31

@j0nii Alex is not an admin here -- this is entirely community run. I'm an admin, how can I help?

j0nii15:06:06

oh hey @seancorfield, thanks for pinging me - I have another account, @j0ni, which has been locked out since late last year when I lost my phone (2fa google auth app)

j0nii15:06:24

I'm hoping to get 2fa removed from it so I can log back in and reclaim it

j0nii15:06:37

unfortunately I did not download backup codes 😞

j0nii15:06:13

is that something you can help me with?

seancorfield15:06:06

Sure, I can disable 2FA on that I think… just a sec…

seancorfield15:06:56

…OK, done @j0nii You should be able to login via j0ni now!

seancorfield15:06:28

FYI everyone, the admins are listed in the Code of Conduct doc that is pinned to the main #clojure channel

seancorfield15:06:44

(or rather, is part of the channel details, and probably topic too)

j0ni15:06:45

thanks @seancorfield that did the trick!

j0ni15:06:49

much appreciated

seancorfield15:06:00

Welcome back! 🙂

j0ni15:06:03

thanks 😄