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2023-03-27
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eggsyntax19:03:19

> When confronted with the cause of an incident, sometimes people say “Oh, I knew that, I just made a mistake and I won’t make it again.” You should absolutely reject that. What they just said was, “I know what the problem was: I was stupid once, I’ll never be stupid again, and neither will anyone who works here”. Let’s plan for a future in which we’re all as stupid tomorrow as we are today. Dan Milstein, from https://www.youtube.com/watch?v=78qzrXIPn5Q&amp;t=551s

Max23:03:40

This is one of my favorite talks. I used it as part of a postmortem facilitator training course I ran at a previous job

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