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#cljs-dev
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2021-06-25
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henryw37413:06:44

I used to get emails when tickets I'd created in cljs jira got comments - but seems I don't anymore, and I no longer seem able to edit description of tickets I have created. anyone else seeing these problems?

Alex Miller (Clojure team)13:06:06

"used to" == years ago? months? weeks?

henryw37413:06:01

I think a couple of months. this was the last one I think I edited https://clojure.atlassian.net/browse/CLJS-3294. and I know I got emails for that

Alex Miller (Clojure team)13:06:07

looks like you have access to jira but were not in the right groups

henryw37413:06:24

ok cool. is there something I need to do?

Alex Miller (Clojure team)13:06:35

I just added a comment to that issue, let me know if you do/do not get an email

Alex Miller (Clojure team)13:06:19

the notification scheme for CLJS (and almost all projects) should notify reporter, watchers, assignee (and in some cases project lead)

Alex Miller (Clojure team)13:06:53

I actually don't have anything in about the last month in either of my active accts which seems a bit odd

henryw37413:06:52

yep still no email for me either. March 30th was last time I had an email from that address.

Alex Miller (Clojure team)14:06:13

I was wrong, I've gotten stuff more recently. I've also verified the email system is successfully sending email

Alex Miller (Clojure team)14:06:48

may still have something wonky with the notification scheme, still looking at that. or the issue may in email systems blocking stuff between the two points

Alex Miller (Clojure team)14:06:55

they have a "notification helper" that can tell you what notifications a particular user should receive for a particular issue and it says you should be getting them (but won't get notified on your own changes)

Alex Miller (Clojure team)14:06:26

you should have gotten an email on that comment I made, so if you didn't, something (I assume google) is blocking the email between you and jira

henryw37415:06:17

ok, thanks for looking. still no sign of the email.

Alex Miller (Clojure team)15:06:16

you might want to double-check you don't have that email blocked or filtered under "Filters and Blocked Addresses" in your gmail settings. you can go further by either adding that to your contacts (gmail usually doesn't spam filter contacts) or by creating a filter for that email and select "Never send it to spam"

Alex Miller (Clojure team)15:06:44

although that all may not help at all if it's being filtered somewhere upstream

henryw37415:06:17

yeah I've checked through filters... nothing there. and added it as a contact. hopefully it just starts working again some time